We offer the right to cancel and refund your order when sent back or returned in person in-store without undue delay and not later than 14 days from when you informed us of the decision to return. Returned products must be in new, unused, and unworn condition with all tags attached and in original packaging. The Returns and Exchange Policy described below only applies to online purchases made through our website or via the telephone. We are happy to offer a refund or exchange if the item is unsuitable within the cancellation period of 14 days from the day in which you received your goods. Click and Collect orders can be collected instore during store opening hours - Monday - Saturday 9.30am - 6.00pm. We are delighted to offer our customers a complimentary Click and Collect service instore. For more delivery information, click here. Europe and Rest of World: Rates for postage vary depending on country and order weight.To post heavy items there is a charge of €15.00. (including Channel Islands) we charge €5.50 postage for all purchases. For orders less than €69 or for sale reduced goods which are reduced by 50% or more, we charge €5.50 for postage.We offer FREE postage on regular-priced orders and gift-card purchases over €69 to Ireland and Northern Ireland.Vans Kids Footwear International Size Guide Vans Baby & Toddler Footwear International Size Guide
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